Privacy Policy

Effective Date: July 29, 2026

The Joint (“The Joint,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your information.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information submitted when signing up for promotions, newsletters, loyalty programs, or other communications

  • Information associated with online orders or reservations, when applicable

  • Communications you send to us

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser and device information

  • General geographic location

  • Pages viewed

  • Referring website or source

  • Date and time of visits

  • Interactions with our website

  • Cookie and similar technology data

2. Age Verification

The Joint's website and cannabis-related products and services are intended only for individuals who meet applicable legal age requirements.

Our website may use an age-verification screen or similar mechanism requiring visitors to confirm that they are at least 21 years of age before accessing cannabis-related content.

Age confirmation through the website does not replace any identification or age-verification requirements applicable to purchases at our dispensary.

3. How We Use Information

We may use information collected through our website to:

  • Operate and maintain our website

  • Respond to questions, requests, and customer service inquiries

  • Process or facilitate online orders or reservations, when available

  • Provide information about our products, services, promotions, and events

  • Send marketing communications when permitted by law and with any required consent

  • Improve our website, services, and customer experience

  • Analyze website traffic and usage

  • Detect and prevent fraud, abuse, or security incidents

  • Maintain records and comply with legal or regulatory requirements

  • Enforce our policies and protect our rights

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember visitor preferences, understand how visitors use the website, and improve our services.

Some cookies may be necessary for the website to function properly. Others may be used for analytics, functionality, or marketing purposes.

Depending on your browser and applicable law, you may be able to limit or disable certain cookies through your browser settings or through cookie-management tools made available on our website.

Disabling cookies may affect the functionality of certain portions of the website.

5. Analytics and Third-Party Services

We may use third-party services to operate, analyze, and improve our website. These services may collect information about your device and interactions with the website according to their own privacy policies.

Our website may also contain integrations or links to third-party services, including online ordering platforms, maps, social media platforms, loyalty programs, analytics providers, or other service providers.

When you interact with a third-party website, platform, or service, the information you provide may be governed by that third party's privacy policy. The Joint is not responsible for the privacy practices of third-party websites or services.

6. Online Ordering

If online ordering, product reservations, or similar functionality is available through our website, these services may be operated in whole or in part by a third-party provider.

Information submitted through an online ordering platform may be collected and processed by that provider as necessary to provide the service.

Cannabis purchases remain subject to all applicable laws, regulations, identification requirements, purchase limits, and dispensary policies.

7. Marketing Communications

If you choose to provide your email address or phone number for promotional communications, we may use that information to send you information about The Joint, including promotions, products, events, and other updates.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications.

If we offer SMS/text-message marketing, participation will be voluntary and subject to any additional terms and consent disclosures presented when you enroll.

We will not send marketing communications where prohibited by law.

8. How We Share Information

We do not sell your personal information for money.

We may share information with service providers and business partners that assist us with services such as:

  • Website hosting and maintenance

  • Online ordering

  • Analytics

  • Email or SMS communications

  • Customer relationship management

  • Advertising and marketing services

  • Security and fraud prevention

  • Professional, legal, or regulatory services

We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights or safety of The Joint, our customers, or others; investigate potential fraud or security issues; or enforce our agreements and policies.

If The Joint is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through or stored in connection with our website.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law and the circumstances, you may have options regarding the personal information we maintain about you.

You may contact us to request that we update or correct information you previously provided to us or to ask questions about how your information is handled.

You may also opt out of promotional emails using the unsubscribe link provided in those communications.

Cookie preferences may generally be managed through your browser or any cookie-management tools provided on our website.

12. Children's Privacy

The Joint's website is not intended for children or individuals under the legal age required to access cannabis-related content.

We do not knowingly collect personal information from children through this website. If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

13. Cannabis and Regulatory Notice

Cannabis products displayed or discussed on this website are intended only for individuals legally permitted to purchase or possess cannabis under applicable law.

Website content is provided for informational purposes and does not constitute medical advice.

All cannabis purchases are subject to applicable Illinois laws and regulations, including age and identification requirements.

14. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for the content, security, or privacy practices of those third parties. We encourage visitors to review the privacy policies of any third-party services they use.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the effective date above may be revised.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions or concerns regarding this Privacy Policy or The Joint's privacy practices, please contact us:

The Joint
admin@thejointdispo.com

For adults 21 years of age and older. Please consume responsibly.